Digital Product Purchase Agreement

Last Updated: 22 July 2025
Company: TRIPSORA CAPITALS LTD
Registered in: England and Wales
IMPORTANT CONSUMER RIGHTS NOTICE: As a consumer, you have legal rights under UK law that cannot be excluded or limited by this agreement, including the right to receive digital content that is of satisfactory quality, fit for purpose, and as described. You also have the right to cancel this purchase within 14 days of purchase. Special terms apply to service enhancements that begin immediately - see sections below for full details.

This Agreement ("Agreement") is made between TRIPSORA CAPITALS LTD (Company Registration Number: 16549250) ("Company", "we", "us") and you ("Client", "you") for the purchase of digital products or services from our website.

By proceeding with checkout or submitting payment, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

  1. Product Description and Specifications

    1.1 Digital Products

    Digital Products: Our digital products include digital guides and itineraries, software, online courses, templates as described on the product pages of our website.

    System Requirements: compatible devices, software requirements, internet connection needs

    File Formats: Products are delivered in PDF, MP4, ZIP format.

    Content Description: Each product page contains a detailed description of what is included in your purchase.

    1.2 Service Enhancements and Premium Features

    Message Boost Service: Our Message Boost is a premium service enhancement that reduces message sending cooldown periods in our AI chat interface from 45 seconds to 15 seconds for a period of 60 minutes from activation.

    Service Specifications:

    • Duration: 60 minutes from activation
    • Functionality: Reduces message timer from 45 seconds to 15 seconds
    • Activation: Automatic upon successful payment verification
    • Compatibility: Works with existing chat interface on supported browsers
    • No Download Required: Service enhancement is applied to your account automatically
    • Price: £2.49 for 60 minutes of enhanced service
  2. Product Access and Delivery

    2.1 Digital Product Delivery

    Delivery Method: Upon successful payment, you will receive access to your digital product via email containing download links or access credentials within 72 hours of purchase.

    License Granted: We grant you a personal, non-exclusive, non-transferable license to use the digital content for your personal use only.

    Usage Restrictions: You may not redistribute, resell, share, or make the content available to third parties. You may make reasonable backup copies for personal use.

    Attribution: No attribution to the Company is required when using the content for its intended personal purposes.

    2.2 Service Enhancement Delivery

    Activation Method: Upon successful payment, your Message Boost service will be activated automatically within 5 minutes. You will see a visual indicator (⚡ BOOST ACTIVE) in the chat interface when active.

    Service Period: The 60-minutes service period begins immediately upon activation, not upon purchase date.

    Usage During Service Period: The enhanced service (15-second timer) is available 24/7 during the 60-minutes period on the email account used for purchase.

    No Transfer: Service enhancements are tied to the purchasing email address and cannot be transferred to other accounts.

    2.3 Service Enhancement Limitations

    Technical Requirements:

    • Compatible web browser with JavaScript enabled
    • Stable internet connection
    • Access to the email address used for purchase

    Service Limitations:

    • Service enhancement only applies to the specific AI chat interface
    • Enhancement is limited to the 60-minutes period purchased
    • No extensions or refunds for technical issues beyond our control
    • Service may be temporarily unavailable during scheduled maintenance

    Fair Usage: While no specific usage limits apply, the service is intended for personal use only.

  3. Your Cancellation Rights (14-Day Cooling-Off Period)

    3.1 Standard Digital Products

    Right to Cancel: Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel this purchase within 14 days of the purchase date without giving any reason.

    How to Cancel: To exercise your cancellation right, email us at [email protected] with a clear statement of your decision to cancel.

    Cancellation Period: The 14-day period expires 14 days after the day of purchase.

    Early Access Waiver: If you request immediate access to digital content before the 14-day period expires, you acknowledge that this may affect your cancellation rights for content you have downloaded or accessed.

    3.2 Service Enhancements and Immediate Performance

    Important Notice for Service Enhancements: Under the Consumer Contracts Regulations 2013, your right to cancel may be affected when you request immediate performance of services.

    Message Boost Cancellation Terms:

    • Standard 14-day cancellation period applies from date of purchase
    • However: If you use the enhanced service (send messages with the 15-second timer), you acknowledge that the service has begun and been consumed
    • Partial Refunds: If you cancel after using the service, you may only be entitled to a refund for the unused portion of the 60-minutes period
    • Full Refund: Available only if service is cancelled before first use of enhanced features

    Refund Calculation Formula:

    Refund = (Unused minutes ÷ 60) × Purchase price

    To Cancel Service Enhancement: Email [email protected] with "Cancel Boost Service" in the subject line and your purchase email address.

  4. Refunds and Returns

    4.1 Standard Digital Products

    Statutory Rights: You have the right to a refund if the digital content:

    • Is not of satisfactory quality
    • Is not fit for the particular purpose you made known to us
    • Does not match the description provided
    • Contains significant faults that cannot be repaired

    4.2 Service Enhancement Refunds

    Statutory Rights for Services: You have the right to a refund if the service enhancement:

    • Does not work as described (15-second timer functionality)
    • Is not activated within the promised timeframe
    • Contains significant technical faults that prevent normal operation

    Pro-Rata Refunds: For service enhancements, refunds will be calculated on a pro-rata basis:

    • Unused Service: Full refund for time remaining if cancelled within 14 days
    • Used Service: Proportional refund based on unused days remaining
    • Technical Failures: Full refund if service fails to work and cannot be restored

    Service Enhancement Specific Terms:

    • Refunds processed within 14 days to original payment method
    • Service access is immediately revoked upon refund processing
    • No partial refunds for periods less than 5 minutes

    Refund Process: Contact us within a reasonable time of discovering any issues. We will investigate and provide appropriate remedies including repair, replacement, or refund as required by law.

    Processing Time: Refunds will be processed within 14 days using the same payment method used for the original purchase.

  5. Fees and Payment

    5.1 Standard Payment Terms

    Payment Terms: Full payment is required before access to digital products is granted.

    Currency: All prices are displayed in GBP (£) unless otherwise stated.

    Failed Payments: If payment is declined, you must provide alternative payment before receiving access.

    Outstanding Amounts: We reserve the right to collect any outstanding payments through appropriate legal means.

    5.2 Service Enhancement Pricing

    Message Boost Pricing: £2.49 for 60 minutes of enhanced service

    Payment Terms: Payment is charged immediately upon purchase

    Recurring Charges: This is a one-time purchase. No automatic renewal unless separately purchased

    Currency: All prices in GBP (£) inclusive of applicable UK VAT

    No Pro-Rating: Service periods are fixed at 60 minutes regardless of usage frequency

  6. Intellectual Property Rights

    Ownership: We retain all intellectual property rights in our digital products. Your purchase grants you a license to use, not ownership of, the content.

    Copyright: All content is protected by copyright law. Unauthorized copying, distribution, or modification is prohibited.

    Permitted Use: You may use the content for personal purposes as described in the product specifications.

  7. Data Protection and Privacy

    Information Collection: We collect and process personal information including name, email address, and billing information in accordance with our Privacy Policy and UK GDPR.

    Lawful Basis: Processing is necessary for contract performance and our legitimate business interests.

    Data Security: Your information is stored securely and will not be shared with third parties except as necessary for payment processing.

    Your Rights: You have rights regarding your personal data including access, correction, deletion, and portability. Contact us to exercise these rights.

  8. Liability and Warranties

    8.1 Consumer Rights

    Consumer Rights: Nothing in this agreement excludes or limits our liability for death or personal injury caused by negligence, fraud, or other rights that cannot be excluded under UK law.

    Statutory Warranties: Digital content will be of satisfactory quality, fit for purpose, and as described as required by the Consumer Rights Act 2015.

    Limitation of Liability: Subject to the above, our liability for losses not caused by our breach of this agreement is limited to the purchase price of the product.

    Business Use: If you use our products for business purposes, different terms may apply and statutory protections may be limited.

    8.2 Service Enhancement Warranties

    Service Level: We warrant that the Message Boost service will:

    • Reduce message timer to 15 seconds as advertised
    • Remain active for the full 30-day period
    • Be available 99% of the time during the service period (excluding scheduled maintenance)

    Technical Support: Basic technical support is provided via email for service-related issues

    Limitation for Service Interruptions:

    • Brief service interruptions (under 4 hours) do not constitute breach of contract
    • Extended outages (over 24 hours) may result in service period extensions
    • No compensation for interruptions due to your technical issues or internet connectivity
  9. Dispute Resolution

    Customer Service: Please contact us first at [email protected] to resolve any issues.

    Alternative Dispute Resolution: If we cannot resolve your complaint, you may refer it to an alternative dispute resolution service.

    Legal Action: Any legal disputes will be governed by the laws of England and Wales and subject to the jurisdiction of English courts.

  10. Force Majeure

    Neither party shall be liable for delays or failures in performance due to circumstances beyond reasonable control, including natural disasters, government actions, or technical failures beyond our control.

  11. Automatic Renewal and Subscription Terms

    Current Service: Message Boost is sold as a one-time 30-day service with no automatic renewal.

    Future Services: If we introduce subscription-based enhancements:

    • You will be clearly notified before any recurring charges
    • Separate agreement required for subscription services
    • Standard subscription cancellation rights will apply
  12. General Terms

    Entire Agreement: This agreement constitutes the entire agreement between us and supersedes all prior agreements.

    Modifications: Changes to this agreement must be in writing and agreed by both parties.

    Severability: If any provision is found invalid, the remaining provisions remain in effect.

    Assignment: This agreement may not be assigned without written consent.

    Governing Law: This agreement is governed by the laws of England and Wales.

Contact Information

General Inquiries

TRIPSORA CAPITALS LTD
124 City Road, London EC1V 2NX
Email: [email protected]
Company Registration Number: 16549250

Customer Service for Service Enhancements

Technical Issues: [email protected]
Billing Questions: [email protected]
Cancellations: [email protected] (Subject: "Cancel Boost Service")

Response Times:

  • Technical support: Within 48 hours
  • Billing inquiries: Within 24 hours
  • Cancellation requests: Processed within 24 hours

Consumer Advice: For independent advice about your consumer rights, you can contact:

Legal Compliance Statement

Distance Selling Regulations Compliance:

Digital Services Directive Compliance:

Consumer Rights Act 2015: