1. AGREEMENT TO TERMS
These Terms of Service ("Terms") constitute a legally binding agreement between you (whether personally or on behalf of an entity) and TRIPSORA CAPITALS LTD (Company Number: 16549250), a company incorporated in England and Wales with registered office at 124 City Road, London EC1V 2NX ("Company," "we," "us," or "our").
These Terms govern your access to and use of our websites (including https://www.routeplanner.ai, https://www.trip-planner.ai, https://www.tripbuilder.ai, https://www.tripsora.com, https://www.startlifedubai.com and https://www.stock-ideas.com) and any related mobile applications, services, or tools (collectively, the "Service").
By accessing or using our Service, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use our Service.
Age Restrictions
Our Service is intended for users who are at least 18 years old. By using our Service, you represent that you are at least 18 years old. If you are under 18, you may not use our Service.
Geographic Scope
Our Service is provided from the United Kingdom. Users accessing our Service from other jurisdictions do so at their own initiative and are responsible for compliance with local laws.
2. DEFINITIONS
- "Consumer" means an individual acting for purposes wholly or mainly outside their trade, business, craft, or profession
- "Content" means all text, graphics, images, music, software, audio, video, information, or other materials
- "Personal Data" has the meaning given in the UK General Data Protection Regulation
- "User Content" means any content you submit, upload, or make available through our Service
3. CONSUMER RIGHTS NOTICE
Important Consumer Rights Information
If you are a Consumer, you have important legal rights under UK law that cannot be excluded or limited by these Terms, including:
- Rights under the Consumer Rights Act 2015 regarding digital content and services
- Rights under the UK General Data Protection Regulation regarding your personal data
- Rights to cancel certain contracts within 14 days (where applicable)
- Rights to remedies if our Service is not as described or fit for purpose
These Terms do not affect these statutory rights. If there is any conflict between these Terms and your statutory rights, your statutory rights will take precedence.
Unfair Terms
We have drafted these Terms to be fair and balanced. If any term is found to be unfair or unenforceable against a Consumer, it will not apply to that Consumer, but the rest of these Terms will remain in effect.
4. INTELLECTUAL PROPERTY RIGHTS
Our Rights
We own or license all intellectual property rights in our Service, including:
- Website design, software, and functionality
- Our trademarks, service marks, and logos
- Content we create or commission
These are protected by copyright, trademark, and other intellectual property laws.
Your License to Use Our Service
We grant you a limited, non-exclusive, non-transferable license to:
- Access and use our Service for your personal or internal business purposes
- Download and print copies of Content for your personal use only
You may not:
- Modify, copy, or create derivative works of our Service
- Use our Service for commercial purposes without our written consent
- Remove any copyright or trademark notices
5. USER REPRESENTATIONS AND ACCOUNT REGISTRATION
Account Creation
You may need to create an account to use certain features. When registering, you must:
- Provide accurate, current, and complete information
- Maintain and update your information as needed
- Keep your password secure and confidential
- Notify us immediately of any unauthorized use
Age Verification
By creating an account, you confirm you are at least 18 years old. We may request verification of your age.
User Representations
By using our Service, you represent that:
- All information you provide is accurate and complete
- You have the legal capacity to agree to these Terms
- You will comply with all applicable laws
- You will not use automated means to access our Service without permission
6. PROHIBITED ACTIVITIES
You agree not to:
Illegal or Harmful Activities
- Use our Service for any unlawful purpose or in violation of any laws
- Transmit viruses, malware, or other harmful code
- Attempt to gain unauthorized access to our systems
- Harass, abuse, or harm other users
Commercial Misuse
- Use our Service to compete with us without authorization
- Systematically extract data to create competing databases
- Resell access to our Service without permission
Technical Abuse
- Overload our servers or infrastructure
- Attempt to reverse engineer our software
- Use automated tools to access our Service (except standard web browsers)
- Circumvent any technical limitations or security measures
Content Violations
- Upload illegal, offensive, or infringing content
- Impersonate others or misrepresent your identity
- Violate others' privacy or intellectual property rights
Violation of these prohibitions may result in immediate termination of your access and legal action.
7. USER GENERATED CONTENT
Your Content
You may be able to submit content through our Service ("User Content"). You retain ownership of your User Content, but you grant us certain rights as described below.
Content Standards
Your User Content must not:
- Violate any laws or third-party rights
- Contain defamatory, offensive, or harmful material
- Include private information about others without consent
- Infringe intellectual property rights
- Contain spam or commercial solicitations
Content Moderation
We may (but are not obligated to):
- Review User Content before or after publication
- Remove or modify User Content that violates these Terms
- Suspend or terminate accounts for violations
8. CONTENT LICENSE
License You Grant Us
When you submit User Content, you grant us a non-exclusive, royalty-free, worldwide license to:
- Display your User Content as part of our Service
- Make technical modifications necessary for our Service to function
- Create backup copies for service reliability
This license:
- Does not give us ownership of your content
- Ends when you delete your content (subject to technical delays)
- Does not include rights to sell or commercially exploit your personal content
- Is limited to what's necessary to provide our Service
Special Provisions for Consumers
If you are a Consumer, the above license is limited to what is reasonably necessary to provide you with our Service and is subject to your right to withdraw content as described in our Privacy Policy.
9. THIRD-PARTY CONTENT AND WEBSITES
Our Service may contain links to third-party websites or content not owned or controlled by us. We do not endorse or assume responsibility for third-party content.
When you access third-party websites:
- You do so at your own risk
- These Terms no longer apply
- You should review the third party's terms and privacy policy
10. PRIVACY AND DATA PROTECTION
Data Protection Compliance
We process your personal data in accordance with:
- UK General Data Protection Regulation (UK GDPR)
- Data Protection Act 2018
- Privacy and Electronic Communications Regulations
Your Rights
You have the right to:
- Access your personal data
- Rectify inaccurate personal data
- Erase your personal data (in certain circumstances)
- Restrict processing of your personal data
- Data portability (receive your data in a structured format)
- Object to processing of your personal data
- Withdraw consent where processing is based on consent
Privacy Policy
Our full Privacy Policy explains:
- What personal data we collect and why
- How we use your personal data
- Your rights and how to exercise them
- How to contact our Data Protection Officer
Digital Product Purchase Agreement Summary
This agreement outlines the terms for purchasing digital products from TRIPSORA CAPITALS LTD. Key aspects include:
- Acceptance: Your purchase signifies agreement to these terms.
- Consumer Rights: Important UK rights are covered, including quality, fitness for purpose, description accuracy, and a 14-day cancellation period.
- Product & Delivery: Details on digital products, system requirements, file formats, and email delivery within 72 hours.
- Licensing: Grants a personal, non-transferable license for individual use; no sharing or reselling.
- Cancellations & Refunds: Explains the 14-day cooling-off period and conditions for refunds for faulty or misrepresented products.
- Payment & IP: Outlines payment terms and confirms TRIPSORA CAPITALS LTD retains all intellectual property rights.
- Data Protection: Covers personal data collection, processing (in line with UK GDPR), and your data rights.
- Liability & Disputes: Details limitations of liability, upholds statutory consumer rights, and specifies English and Welsh law for legal disputes.
Data Transfers
If we transfer your data outside the UK, we ensure appropriate safeguards are in place as required by data protection law.
11. SITE MANAGEMENT
We reserve the right to:
- Monitor our Service for violations of these Terms
- Take appropriate action against violations, including account suspension
- Remove content that violates these Terms or applicable law
- Cooperate with law enforcement when required
We will exercise these rights reasonably and in accordance with applicable law.
12. COPYRIGHT AND INTELLECTUAL PROPERTY CLAIMS
Reporting Copyright Infringement
If you believe content on our Service infringes your copyright, please contact us with:
- Your contact information
- Description of the copyrighted work
- Location of the allegedly infringing content
- A statement of good faith belief that use is unauthorized
- A statement that the information is accurate and you're authorized to act
13. TERM AND TERMINATION
Termination by You
You may stop using our Service at any time. If you have an account, you may delete it through your account settings.
Termination by Us
We may suspend or terminate your access if you:
- Materially breach these Terms
- Violate applicable laws
- Engage in conduct harmful to other users or our business
For Consumers: We will provide reasonable notice before termination unless immediate termination is necessary for safety or legal reasons.
Effect of Termination
Upon termination:
- Your right to use our Service ends immediately
- We may delete your account and content
- Provisions that should survive (like limitations of liability) remain in effect
14. SERVICE MODIFICATIONS
We may modify, suspend, or discontinue our Service at any time. We will provide reasonable notice of material changes that significantly affect your use of our Service.
For paid services, we will provide appropriate remedies as required by consumer protection law.
15. DISCLAIMERS
Service Availability
We provide our Service "as is" and "as available." We do not guarantee that our Service will be:
- Always available or uninterrupted
- Free from errors or defects
- Compatible with all devices or software
Consumer Rights
For Consumers: The above disclaimers do not affect your statutory rights. If our Service is not as described or fit for purpose, you may have rights to remedies under the Consumer Rights Act 2015.
For Business Users: To the fullest extent permitted by law, we disclaim all warranties, express or implied.
16. LIMITATION OF LIABILITY
General Limitations
To the extent permitted by law, our liability is limited as follows:
For all users:
- We are not liable for indirect, consequential, or special damages
- Our total liability is limited to the amount you paid us in the 12 months before the claim arose
Consumer Protection
For Consumers: Nothing in these Terms excludes or limits our liability for:
- Death or personal injury caused by our negligence
- Fraud or fraudulent misrepresentation
- Any other liability that cannot be excluded under UK law
Business Users
For Business Users: Our liability is limited to the maximum extent permitted by law.
17. INDEMNIFICATION
This section applies to Business Users only.
You agree to indemnify us against claims arising from:
- Your violation of these Terms
- Your violation of third-party rights
- Your use of our Service
This section does not apply to Consumers.
18. GOVERNING LAW AND DISPUTE RESOLUTION
Governing Law
These Terms are governed by English law.
Dispute Resolution
For Consumers:
- You may bring claims in English courts or courts in your country of residence
- You may use alternative dispute resolution procedures
- Online dispute resolution is available at http://ec.europa.eu/odr (where applicable)
For Business Users:
- Disputes must be resolved in English courts
- We encourage informal resolution before court proceedings
Mediation
Before court proceedings, we encourage using mediation services to resolve disputes cost-effectively.
19. CHANGES TO THESE TERMS
How We Make Changes
We may update these Terms to:
- Reflect changes in law
- Improve clarity
- Add new features or services
Notice of Changes
We will notify you of material changes by:
- Updating the "Last updated" date
- Sending email notification (if you have an account)
- Posting a prominent notice on our Service
For significant changes affecting Consumers: We will provide at least 30 days' notice and explain your options.
Your Options
If you don't agree with changes:
- Consumers: You may terminate your account before changes take effect
- Business Users: Continued use constitutes acceptance
20. MISCELLANEOUS
Entire Agreement
These Terms, together with our Privacy Policy and Digital Product Purchase Agreement, constitute the entire agreement between us.
Severability
If any provision is unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or removed if modification is not possible.
No Waiver
Our failure to enforce any provision does not waive our right to enforce it later.
Assignment
We may assign these Terms to a successor entity. You may not assign your rights without our consent.
Force Majeure
We are not liable for delays or failures due to circumstances beyond our reasonable control.
These Terms of Service are effective as of the date last updated above. By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.