Privacy Policy

Last updated: 3 November 2026 · Version: 5.0
TRIPSORA CAPITALS LTD (Company Number 16549250), registered in England and Wales, 124 City Road, London EC1V 2NX, United Kingdom

Summary

1. Who we are

TRIPSORA CAPITALS LTD (Company Number 16549250), 124 City Road, London EC1V 2NX, United Kingdom, is the controller for personal data processed through tripsora.com, routeplanner.ai, trip-planner.ai and tripbuilder.ai. Contact: [email protected].

2. What we collect

2.1 Information you give us

2.2 Information collected automatically

2.3 Payment information

Payments are processed by Stripe. We receive confirmation of the payment (amount, currency, date, Stripe session reference) and the email address used; we never receive or store full card numbers. See Stripe's privacy policy.

Trip Pack. If you buy a Trip Pack, Stripe takes the payment and e-mails you a receipt. We do not keep an order database: we look up your payment at Stripe each time the pack is opened (using the payment reference in your link, the plan it was bought for and the e-mail address you paid with), and we e-mail you the link to your pack using that address. We store a one-way hash of the payment reference so that we send that e-mail only once automatically.

2.4 Sponsors

If you apply to sponsor our websites we collect your company name, website, contact name and email address, any message you send, the tier and sites you choose, the display name, short description, link and logo you provide for your listing, and the date and time you accepted our Terms. We store a one-way hash of your IP address with your application to prevent abuse. Signing in to the sponsor dashboard uses a strictly necessary session cookie that ends when you close your browser. We count clicks on sponsor links as daily totals per sponsor, without identifying the visitor. Your display name, description, link and logo are published on our websites (and your name may appear in our posts on X) once we approve them.

2.5 Creators

If you apply to be a creator on trip-planner.ai we collect: your name, e-mail address, chosen handle, a password (stored only as a one-way hash) and your country; the profile information you add (photo, bio, social media handles); the Trips you write, including text, photos, links and embedded clips; the date you accepted the Creator Terms; sign-in times, security and activity records (including IP address); and the content moderation decisions we make. If you add a tips link or a full-guide link, we store the web address you enter.

Creator account fee. A creator pays a one-off £5.00 account set-up fee (no VAT) by card through Stripe. Stripe collects and holds the card details and the billing name and address, and e-mails the receipt; we never see or store a card number. We receive and keep confirmation of the payment: the amount, currency, date, the Stripe reference and the status, together with the version of the Creator Terms the creator accepted, when they accepted it, and a scrambled (hashed) form of their IP address, so that we can answer a payment dispute. We keep that payment record for 7 years (accounting law), also after an account is deleted, but not linked to the creator's name or e-mail address. We do not pay creators for sales or commissions. If we agree a fixed fee with a creator for a commissioned Trip, we use the bank details they give us only to pay that fee, and keep the payment records for 7 years (accounting).

Deleting a creator account. A creator can delete their account themselves at any time from their dashboard (or ask us to, at [email protected]). It takes effect immediately: we delete the profile, photo, bio, all Trips and their cover photos, copies in readers' Remix results, the visit, click and rating totals, the e-mail address, the password hash and the security log. We keep only the payment record described above and any complaint record (section 2.8). Search engines and other sites may keep copies of public pages for a while; we cannot control that, and we will help you ask for removal.

Your name, handle, photo, bio, country, social handles and published Trips are public on your creator page and can be found by search engines.

If you use the AI import, the text you paste is sent to our AI providers to produce a draft itinerary. We do not store the pasted text; we only record that you used the feature and its length.

2.6 Readers on creator pages

If you rate a Trip with the stars, we add your rating to an anonymous total for that Trip (for example "one more 5-star rating"). We do not store who rated, and creators see only the totals. To stop ratings being stuffed, we keep a scrambled (hashed) form of your IP address for up to two days to count how many times you rated; we do not keep the IP address itself for this.

When you visit a creator page, or click a booking, full-guide or tips link on it, we add one to a daily total for that creator and Trip. Links go through our own address (trip-planner.ai/go/...) which counts the click and sends you on to the partner or creator's site. The totals do not include your IP address, a cookie or any identifier, so we cannot tell who visited; automated visits and creators' own visits are not counted. We do not set a cookie to remember which creator you visited, and creators do not receive your personal data: they see totals only.

If you use "Remix", we process the dates, number of travellers, budget, pace and interests you enter (and any note you type), and the Creator Trip you chose, to generate your plan. We send these to our AI providers (Groq and Google). We keep your answers and the plan for 30 days at a private web address (a long random link that only people you share it with can open), together with a scrambled (hashed) form of your IP address that we use to limit abuse; we do not store your IP address itself, your name or your e-mail. Please do not put personal details in the note.

2.7 Itinerary emails, pre-trip tips, newsletter and accounts

On TripBuilder itineraries and Trip-Planner trip pages you can ask us to email you a link to the itinerary. We first send a 6-digit code to the address to confirm it is yours (the same code check as the Tripsora AI agent). We keep a record that the address was verified, and your browser keeps a signed confirmation for up to 30 days so that you do not need a new code each time.

Pre-trip tips (optional). If you tick this, we keep your email address (encrypted), the itinerary link and title, the destination and your travel date, so that we can send you one email with a practical checklist a few days before you travel. That email may contain partner links, for example to tours or an eSIM, on which we may earn a commission. We delete these details as soon as that email has been sent, once your travel date has passed, or straight away when you use the cancel link in our email. In the Tripsora AI agent you sign up with the “Pre-trip tips by email” button after emailing yourself a plan, and we send you a short notice with a cancel link.

Plan reminder (optional). In the Tripsora AI agent and on TripBuilder, a new plan is followed by a “Your plan is saved” card with a button to email the plan to yourself and an unticked box to be reminded. If you tick it, we keep your email address (encrypted), the link and title of the plan, the destination, the language you use on the site and the reminder date, so that we can send you one reminder about three days later, unless you click a booking link in the chat before then. The reminder may contain partner links, for example to tours or an eSIM, on which we may earn a commission. We send you a short notice when you set the reminder, with a cancel link. We delete these details as soon as the reminder has been sent, as soon as you click a booking link while signed in, straight away when you use the cancel link, and in any case after 14 days. Your browser remembers which plans you asked a reminder for, so that it can cancel them if you book.

Newsletter (optional). If you tick this, we add your address to our newsletter list with our email provider, Brevo. You can unsubscribe at any time with the link in every newsletter.

Account (optional). If you tick this, we create a Tripsora account for your verified address, with the password you choose or a temporary password that we email to you and that you should change. Accounts are also added to our accounts list with Brevo, for service emails about your account.

The legal basis for the tips, the plan reminder and the newsletter is your consent, which you can withdraw at any time. For the account it is our contract with you to provide it.

2.8 Copyright and content complaints

If you send us a complaint through trip-planner.ai/report or by e-mail to [email protected], we collect your name, e-mail address, company (if any), your connection to the work, the addresses of the pages you report, your description of your work and where the original is, the statements you tick and your typed signature, the date, and a scrambled (hashed) form of your IP address to stop abuse. We use this to review the complaint, to act on it (for example removing content), to reply to you and to deal with disputes. We may share your name and the details of your complaint with the person who published the content so they can respond, but not your e-mail address. We keep the complaint record, our decision and what we did for up to 6 years after we close it. The creator's handle is kept on the record even if they later delete their account.

2.9 Business contacts and outreach

We contact businesses, tourism boards and travel creators to propose sponsorships, partnerships and the Creator Program. If you are one of them we did not collect your details from you, so this section tells you what we hold and where it comes from.

An invitation from us is not an offer or a contract; see sections 4B and 4C of the Terms of Service.

2.10 Local expert requests

If you ask to talk to a local travel expert (from the saved-plan card in the chat or from a TripBuilder itinerary page), we collect your name, e-mail address, destination, travel dates or period, number of travellers, the optional details you add (number of nights, your daily budget on the ground, who is travelling, the country you live in, and what you would like help with), the dates, group type and interests from the plan you link (we read them from the plan itself), your note, a link to your plan, the date and wording of your consent, and a scrambled (hashed) form of your IP address to stop abuse. We first e-mail you a link to confirm, and nothing is shared until you click it.

2.11 Agency applications

If a local travel agency or expert applies to take part in our local expert introductions (tripsora.com/local/join.php), we collect the agency name, the contact person's name and job role, business e-mail address and phone and mobile numbers, the company's address, the countries covered, a website if the agency has one, the company, licence or membership number, the agency's answers about its target audience and what makes it different, an optional logo together with the permission given to display it, any description, the date and time of the application, and a scrambled (hashed) form of the IP address to stop abuse. We e-mail a link to confirm the address before we look at the application. We use this to review the application and to contact the applicant, which are steps before a contract (UK GDPR Art. 6(1)(b)) and our legitimate interests in choosing reliable partners (Art. 6(1)(f)). We keep applications you have not confirmed for 7 days, and all others for 12 months, except what we keep about an agency that takes part (see the Agency Terms). Nothing is charged until we approve and the agency pays.

3. The Tripsora AI travel agent in detail

WhatWhyWhere it goes
Email address and first name, verified with a 6-digit codeTo identify you, count your free and paid questions, and address you by nameOur servers; verification codes are sent by email
Your messages and the last messages of the conversationTo understand your request and keep the conversation coherentOur servers; sent to our AI providers (Groq, Google) with your first name and saved preferences – never your email address
Saved travel preferencesSo you don't have to repeat them in later conversationsOur servers; included in requests to our AI providers
Trip details needed for searches (cities, airports, dates, number of travellers, hotel and activity names)To find recent flight fares, create booking links, check the weather and place your stops on a mapTravelpayouts (fares and links), Open-Meteo (weather), Mapbox (map locations). These requests contain no name or email address.
Booking links you clickTo take you to the Partner with your trip details filled inThe Partner receives the destination, dates and number of travellers in the link, plus whatever you enter on their site
Shared plansSo you can open, email or share a planOur servers; anyone with the share link can view the plan
Question balance and paymentsTo provide free and paid questions and handle refundsOur servers; Stripe for payments
Plan emails you requestTo send the plan to your own verified addressOur email server; the email includes a map image loaded from Mapbox

The agent also detects the language you write in, to answer in that language. This uses only the text of your messages.

3A. The RoutePlanner.ai route assistant in detail

WhatWhyWhere it goes
Email address and first name, verified with a 6-digit codeTo identify you and count your free and paid route questionsOur servers; verification codes are sent by email
Your message, up to the last 12 messages of the conversation and your current route (stop names, coordinates, route wishes)To plan or change your routeOur servers; sent to our AI provider Groq – never your name or email address
Place names of the stopsTo find their coordinatesPhoton (Komoot) and, if needed, Nominatim (OpenStreetMap Foundation). These requests come from our server and contain no name, email or IP address of yours.
Coordinates of the stops and route wishes (avoid tolls, motorways, ferries)To calculate roads, distances and driving timesThe OSRM routing service run by FOSSGIS e.V. Requests come from our server and contain no personal details.
Coordinates along your route (points on the road) and, for electric cars, that you want charging stopsTo find real charging stations and fuel stations near your routeOpen Charge Map and, as a fallback and for fuel stations, the Overpass API (OpenStreetMap data). Requests come from our server and contain no name, email or IP address of yours.
The route shown on the mapTo draw the map and the road line in your browserMapbox, which receives the stop coordinates and your IP address
Hotel and Google Maps links you clickTo show hotels at an overnight stop or open the route in Google MapsStay22 and its hotel partners, or Google, receive the place or route in the link, plus whatever you enter on their site
Question balance and paymentsTo provide free and paid route questions and handle refundsOur servers (email address, free and paid questions, number of questions, Stripe payment reference, amount); Stripe for payments, invoices and receipts

The route assistant does not save travel preferences and does not keep a record of your conversations on our servers. Our server logs keep a short excerpt of each request and the stop names for troubleshooting (see section 7).

4. Purposes and legal bases

PurposeLegal basis (UK GDPR)
Providing the AI travel agent, the route assistant, itineraries and other services you request; email verification; counting questionsContract (Art. 6(1)(b))
Reviewing sponsor applications, managing sponsorships, publishing approved listings, billing, and sending sponsor emails and click reportsContract or steps before entering a contract (Art. 6(1)(b)); legitimate interests in running our sponsor programme (Art. 6(1)(f))
Payments, refunds, accounting and tax recordsContract and legal obligation (Art. 6(1)(b), (c))
Saving travel preferences for later conversationsLegitimate interests in a convenient service (Art. 6(1)(f)) – you can delete them at any time
Security, preventing abuse (rate limits, one allowance per person), troubleshootingLegitimate interests (Art. 6(1)(f))
Keeping chat records for support, quality and improving our serviceLegitimate interests (Art. 6(1)(f))
Analytics, advertising and non-essential cookiesConsent (Art. 6(1)(a))
Marketing emailsConsent, or soft opt-in for customers (PECR)
Pre-trip tips and one-off plan reminder emails that you ask forConsent (Art. 6(1)(a))
Running creator accounts, publishing Trips, approving and moderating creators, and showing creators their totals (account and profile data, Trips, activity records)Contract; legitimate interests (safe, accurate content)
Generating Remix plans and draft itineraries from pasted notes (Remix answers, pasted text, the Trip used)Contract (the feature you asked for)
Taking the one-off creator account set-up fee and keeping the payment record (Stripe reference, amount, date, terms accepted, hashed IP), including to answer payment disputesContract; legal obligation (accounting records)
Selling a Trip Pack: taking payment through Stripe, opening your pack after payment and e-mailing you the link (payment reference, plan reference, e-mail address)Contract; legal obligation (accounting records, held by Stripe)
Handling copyright and content complaints, taking content down, counter-notices and strikes (reporter and creator details, decisions)Legitimate interests (protecting rights holders and ourselves); legal obligation where a court or authority requires it
Rating Trips and preventing abuse such as fake accounts or rating stuffing (scrambled IP counters for readers; IP address in creators' security log)Legitimate interests
Finding and contacting businesses, tourism boards and travel creators to propose sponsorships, partnerships and the Creator Program, and remembering who asked us not to (section 2.9)Legitimate interests (Art. 6(1)(f)): finding sponsors and content partners for our business. Emails go to business addresses and carry an opt-out; you can object at any time and we stop
Passing your request to a local travel expert, or keeping it until one is available (section 2.10)Consent (Art. 6(1)(a)); you can withdraw it at any time

Please do not include special category data (for example health information) in your messages. If you do, we process it only to answer your request, on the basis of your explicit choice to share it.

5. Who we share data with

RecipientRole and data
Groq, Inc. (GroqCloud, USA)Processor – generates AI answers from your messages, conversation context, first name and saved preferences (Tripsora AI); and from your messages, conversation context and current route, without name or email (RoutePlanner.ai)
Google (Gemini API)Processor – generates AI answers (same data as Groq) when used; under the Gemini API terms that apply to our use, Google does not use prompts or responses to improve its products and logs them only for a limited time for abuse prevention
The public and X (x.com)Sponsor display name, description, link and logo that you submit and we approve, shown on our websites; sponsor names may be named in our posts on X
StripePayment processing (independent controller for its own regulatory purposes)
TravelpayoutsRecent flight fares and creation of tracked booking links (routes, dates, number of travellers – no name or email)
Mapbox (USA)Map display in your browser (receives your IP address), drawing routes on roads on routeplanner.ai (stop coordinates) and finding the locations of places in plans (place names only)
Komoot (Photon, Germany) and OpenStreetMap Foundation (Nominatim, UK)Finding the coordinates of route stops (place names only, sent from our server)
FOSSGIS e.V. (OSRM routing service, Germany)Calculating roads, distances and driving times (stop coordinates and route wishes only, sent from our server)
Open Charge Map (United Kingdom) and the operators of public Overpass API servers (OpenStreetMap data)Finding charging and fuel stations near your route (coordinates of points on the road only, sent from our server). Charger data is licensed CC BY 4.0 (Open Charge Map and its data providers) and ODbL (OpenStreetMap contributors).
Cloudflare (cdnjs)Delivers the map software used on routeplanner.ai to your browser (receives your IP address)
Open-MeteoWeather data (destination and dates only)
Hosting and email providersStore our databases and send verification codes and plan emails
Booking Partners (e.g. Trip.com, hotel sites via Stay22, GetYourGuide, Kiwitaxi, Ubigi)Only when you click a link: trip details in the link; their own cookies and terms apply. Some of our booking links pass through our own address (tripsora.com/out), which adds one to a daily total for that partner and then sends you on; the total holds no IP address, cookie or other identifier
Google Analytics and advertising partnersOnly with your consent – see the Cookie Policy
AuthoritiesWhere required by law
The publicCreator name, handle, photo, bio, country, social handles and published Trips, shown on trip-planner.ai
Groq, Inc. and Google (Gemini API)Processors – generate draft itineraries from creators' pasted notes and Remix plans from readers' inputs (see the existing entries)
Ko-fi, Buy Me a Coffee, Patreon, Gumroad, Lemon Squeezy (links chosen by creators)If you click a creator's tips or full-guide link you go to that website, which receives what your browser sends. Any purchase or tip is between you, the creator and that website; we do not receive your payment details or data.
Stay22 and GetYourGuide (partners)When you click a booking link on a creator page you go to their website; they receive what your browser sends and the campaign tag (which identifies the creator page, not you)
TourRadar (group tours widget)Trip pages on trip-planner.ai include a widget from TourRadar that lists guided group tours. When you scroll to it, your browser loads TourRadar's script and content from TourRadar's servers (assets.api.b2b.tourradar.com), so TourRadar receives your IP address and browser details and may set cookies or use similar technologies, under its own privacy policy. If you click a tour and book, TourRadar tells us about the booking so that we can be paid a commission. No cookie of ours is involved in loading the widget.
Pexels (photos of destinations)Trip pages show free photos of the destination, loaded from Pexels' servers (images.pexels.com) with the photographer credited. Pexels receives your IP address and browser details when the photos load, under its own privacy policy. No cookie of ours is involved.
YouTube, Instagram, TikTok and XIf a creator embeds a clip, your browser loads it from that service only after you press "Load video"; that service may then receive your IP address and set its own cookies (see the Cookie Policy)
Google (Gemini API with Google Search)Processor – suggests businesses and creators that might fit a partnership, from a category or niche such as "travel insurance" or "family trips". No personal data about individuals is sent (section 2.9)
LinkedIn, Instagram, TikTok, YouTube, XIf we message a creator on a platform, the platform handles the message under its own terms and privacy policy
Local travel agencies and expertsOnly after you confirm a local expert request: your first name, trip details, note and plan link; your full name and e-mail address only when the agency takes your request. They are independent controllers under their own privacy notices (section 2.10)

We do not sell your personal data.

6. International transfers

Some recipients are outside the UK (for example in the USA). We rely on UK adequacy regulations, the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses, together with appropriate security measures.

7. How long we keep data

DataRetention
AI agent conversation context (last messages of a conversation)7 days after your last message
RoutePlanner.ai route conversationsNot stored on our servers; kept only in your open browser page
AI agent chat records (questions, answers, email, first name, language, tools used)30 days
Links clicked in an AI agent chat (linked to the random chat identifier)30 days
Links clicked on a TripBuilder itinerary page (linked to the random itinerary identifier)12 months
Saved travel preferencesUntil you delete them ("Forget my preferences") or ask us to
Shared plans180 days, or earlier on request
Question balances (Tripsora AI and RoutePlanner.ai)While the assistant is offered, or until you ask us to delete it (unused paid questions are then refunded where applicable)
Payment records7 years (tax and accounting)
Sponsor records (company and contact details, listing content, click totals)While the sponsorship lasts plus 2 years, or earlier on request (payment records follow the 7 year rule above)
Sponsor applications that are not approved12 months
Earlier chatbot history and Message Boost session data90 days
AI-generated itinerariesUntil the trip date, then deleted within 30 days
Account informationFor the life of the account plus 2 years
Map location cache (place names and coordinates only)No personal data; kept to speed up maps
Server and security logs (including short request excerpts and route stop names)For a limited period needed for security and troubleshooting
Support communications3 years from last contact
Analytics data26 months
Plan reminders (opt-in): email address (encrypted), plan link and title, destination, languageUntil the reminder is sent (about 3 days), you click a booking link or you cancel; 14 days at most
Marketing preferencesUntil you withdraw consent
Creator account and profileWhile the account is open. Deleted immediately when the creator deletes the account (or when we do so on request). Public pages may remain in search engines for a while.
Creator account fee payment record (amount, date, Stripe reference, terms version accepted, hashed IP; no name or e-mail after deletion)7 years (accounting)
Trip Pack payment record (held by Stripe; we keep only a one-way hash of the payment reference)Stripe keeps payment records as its policy and the law require (accounting: up to 7 years). The link e-mail is not stored by us.
Copyright and content complaints and our decisionsUp to 6 years after the complaint is closed
Creator Trips and uploaded imagesWhile the account is open. Deleted at once when the account is deleted (copies in Remixes already created are deleted at the same time; copies may remain in backups for a limited time). An unpublished Trip is kept as a draft until the creator or we delete it.
Payment records for commissioned Trips (if any)7 years (tax and accounting)
Creator sign-in and security records90 days, then deleted automatically
Daily visit and click totals (no personal data)400 days, then deleted automatically
Pasted notes for AI importNot stored
Remix answers and generated plans (with hashed IP)30 days, then deleted automatically
Outreach records for businesses and creators (contact route, notes, emails sent, replies)Up to 24 months after our last contact with you, then deleted. Suggestions we never contact: 12 months, then deleted
Local expert requests (name, e-mail, trip details, note, consent record, hashed IP)Requests you have not confirmed: 7 days. Confirmed requests: 12 months, then deleted automatically
Agency applications (name, contact, e-mail, countries, licence details)Unconfirmed: 7 days. Confirmed or decided: 12 months, then deleted automatically
Agency sign-in links and sessions (local expert agencies who sign in to their agency page)Sign-in links: 30 minutes. Sessions: 12 hours. Expired ones are deleted daily
Do-not-contact record (address or organisation name and date) for anyone who opts out of outreachKept so that we do not contact you again, until you ask us to delete it

Itinerary emails and pre-trip tips: a plain itinerary email is not stored. For pre-trip tips, we keep your details until the tips email is sent, for at most 7 days if you do not confirm, and never beyond your travel date (see 2.7). For plan reminders, we keep your details until the reminder is sent (about three days), until you click a booking link or cancel, and for no more than 14 days.

8. Data stored on your device

The AI travel agent stores in your browser's local storage: your verified email address, first name and verification time; a copy of your recent conversation (up to 30 messages, including plan and map data); your conversation reference; the time until you can send the next question; and whether you accepted the notice. This data stays on your device; "Sign out" and "New trip" remove parts of it, and clearing your browser data removes all of it. Details are in our Cookie Policy.

The language picker stores the language you choose (ts_lang) in your browser's local storage on tripsora.com, tripbuilder.ai, routeplanner.ai and trip-planner.ai. If you ask for a plan reminder, the AI agent also stores the references of those plans (tsa_remind, up to 10) so that it can cancel the reminder if you click a booking link.

On routeplanner.ai, the route assistant stores in your browser's local storage your verified email address, first name, a signed sign-in token and the verification time, for up to 30 days. Your route conversation is not stored on your device; it is lost when you close or reload the page. A strictly necessary session cookie connects your browser to our service and limits the number of messages per hour. "Sign out" removes your details from your device.

9. AI and automated processing

10. Security

We use encryption in transit (TLS), access controls, signed tokens for verified email addresses, separation of secrets from website files, and monitoring. If a personal data breach is likely to result in a risk to you, we will notify the ICO within 72 hours and inform you without undue delay where required.

Creators' e-mail addresses are stored encrypted (AES-256-GCM) and passwords are stored only as one-way hashes. Sign-in and security records are deleted after 90 days.

11. Your rights

Under the UK GDPR you can ask to access, correct, delete, restrict or port your data, object to processing based on legitimate interests (including saved preferences and chat records), and withdraw consent at any time. Some rights you can use directly: "Forget my preferences" deletes saved preferences; "Sign out" removes your details from your device. For everything else email [email protected] or write to our address. We reply within one month (extendable by two months for complex requests) and may ask you to verify your identity.

12. Children

Our services are only for people aged 18 or over, and we ask users to confirm this before using our AI assistants. We do not knowingly collect data from children. Travellers may tell the agent their children's ages to plan a family trip; we use this only for that purpose. If you believe a child has used our services, contact us and we will delete the data.

13. Marketing

We send marketing emails only with your consent or, for customers, about similar services (soft opt-in). You can unsubscribe in any email or by contacting us. Service emails (verification codes, plans you request, payment confirmations) are not marketing.

Business outreach. Emails and messages to businesses, tourism boards and creators about sponsorships, partnerships or the Creator Program are not consumer marketing. We send them on the basis of legitimate interests (section 4), to business addresses, and each email carries an opt-out. You can object at any time, using the link in the email or [email protected], and we will stop. See section 2.9.

14. Complaints

Please contact us first. You can also complain to the Information Commissioner's Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF – ico.org.uk, 0303 123 1113.

15. Changes to this policy

We will post updates here and change the date above. For material changes we will notify you by email (if we have your address) or on the website, and ask for consent again where the law requires it.

Related documents: Terms of Service · Privacy Policy · Cookie Policy · Disclaimer & Affiliate Disclosure · Digital Product Purchase Agreement · Creator Terms

Contact: [email protected] (privacy and general) · [email protected] (technical) · [email protected] (payments and cancellations)