This Cookie Policy explains how TRIPSORA CAPITALS LTD uses cookies and similar technologies (such as local storage) on www.tripsora.com, www.routeplanner.ai, www.trip-planner.ai and www.tripbuilder.ai, and how you can control them. It should be read with our Privacy Policy.
Cookies are small files placed on your device by a website. Local storage and session storage are similar technologies that let a website keep information in your browser. First-party technologies are set by us; third-party ones are set by other companies whose content or services appear on our pages.
Essential technologies are needed for the Service to work and cannot be switched off through our consent tools. For all others we ask for your consent through our cookie banner / Cookie Consent Manager, where you can accept or reject each category and change your choice later. You can also block or delete cookies and site data in your browser settings (Chrome, Firefox, Safari, Edge). Advertising opt-outs: Your Online Choices.
These items make the chat work: they keep you signed in, keep your conversation when you return, and apply the question timer. They stay in your browser and are not used for advertising. "Sign out" and "New trip" remove them.
| Name | Purpose | Provider | Type | Expires |
|---|---|---|---|---|
| tsa_user | Your verified email address, first name, verification time and verification token for the AI travel agent (valid up to 30 days) | www.tripsora.com | local storage | until sign-out or 30 days |
| tsa_log | A copy of your recent conversation with the AI agent (up to 30 messages, incl. plan and map data) so it is still there when you return | www.tripsora.com | local storage | until "New trip" or you clear browser data |
| tsa_session | Reference to your conversation on our server | www.tripsora.com | local storage | until "New trip" |
| tsa_next_at | Time when you can send the next question (one question per minute) | www.tripsora.com | local storage | persistent |
| tsa_disclaimer_ok | Remembers that you read the notice before starting | www.tripsora.com | local / session storage | persistent / session |
When the agent shows a trip map, the map is loaded from Mapbox, which receives your IP address and may store the following in your browser. Maps are only loaded when a plan with a map is shown.
| Name | Purpose | Provider | Type | Expires |
|---|---|---|---|---|
| mapbox.eventData* | Set by Mapbox when a trip map is shown (map performance and usage statistics) | www.routeplanner.ai / www.trip-planner.ai / www.tripbuilder.ai / www.tripsora.com / www.routeplanner.ai | local storage | persistent |
When you buy a question pack you are taken to Stripe Checkout (checkout.stripe.com). Stripe sets its own cookies there for payment security and fraud prevention, as described in Stripe's cookie policy. Our pages load fonts from Google Fonts, which receives your IP address but does not set cookies.
| Name | Purpose | Provider | Type | Expires |
|---|---|---|---|---|
| __cf_bm | Cloudflare bot management on partner content | .pexels.com / .stay22.com | http cookie | 29 minutes |
| PHPSESSID | General session identifier for our PHP pages (e.g. sign-in) | www.napikano.com / www.routeplanner.ai / www.trip-planner.ai / www.tripbuilder.ai / www.tripsora.com | server cookie | session |
| Name | Purpose | Provider | Type | Expires |
|---|---|---|---|---|
| _cfuvid | Cloudflare security and performance | .pexels.com | server cookie | session |
| st_shares_# | Performance of viewing an online catalogue | www.routeplanner.ai / www.trip-planner.ai / www.tripbuilder.ai / www.tripsora.com | local storage | persistent |
| MC1 | Identifies browsers visiting Microsoft/Expedia partner pages | .affiliates.expediagroup.com / .creator.expediagroup.com | server cookie | 4 years 11 months |
| AWSALB / AWSALBCORS | Load balancing | www.freetour.com | server cookie | 7 days |
| yt.innertube::nextId / ::requests, yt-remote-device-id, yt-remote-connected-devices, ytidb::LAST_RESULT_ENTRY_KEY | Embedded YouTube videos | www.youtube.com | local storage | persistent |
| VISITOR_PRIVACY_METADATA, __Secure-ROLLOUT_TOKEN | YouTube consent state and feature rollout | .youtube.com | server cookie | 5 months 27 days |
| rc::h | Google reCAPTCHA security | www.google.com | local storage | persistent |
| Name | Purpose | Provider | Type | Expires |
|---|---|---|---|---|
| __stid | ShareThis: user activity | .sharethis.com | server cookie | 11 months 30 days |
| s7 | Site usage and behaviour | .routeplanner.ai / www.routeplanner.ai / www.trip-planner.ai / www.tripbuilder.ai / www.tripsora.com / www.stay22.com | cookie / session / local storage | up to 11 months 30 days |
| _ga / _ga_# | Google Analytics: distinguishes visitors and sessions | .routeplanner.ai | http cookie | 1 year 1 month |
| google_ama_config | Google Auto Ads configuration | www.routeplanner.ai | local storage | persistent |
| __gpi | Google products interaction | .routeplanner.ai | http cookie | 1 year 24 days |
| Name | Purpose | Provider | Type | Expires |
|---|---|---|---|---|
| _cc_id / _cc_dc | Lotame audience data | www.routeplanner.ai / www.trip-planner.ai / www.tripbuilder.ai / www.tripsora.com / .routeplanner.ai / .crwdcntrl.net | local storage / cookies | up to 8 months 26 days |
| __eoi, __gads, FCCDCF, google_adsense_settings | Google advertising, consent and conversion | .routeplanner.ai / www.routeplanner.ai | cookies / local storage | up to 1 year 24 days |
| IDE, test_cookie | Google DoubleClick ad measurement | .doubleclick.net | server cookie | up to 1 year 11 months |
| YSC, VISITOR_INFO1_LIVE | YouTube advertising and account verification | .youtube.com | server cookie | session / 5 months 27 days |
These are being classified with the help of their providers.
| Name | Provider | Type | Expires |
|---|---|---|---|
| panoramaId_expiry(_exp) | www.routeplanner.ai / www.trip-planner.ai / www.tripbuilder.ai / www.tripsora.com / .routeplanner.ai | cookie / local storage | up to 24 hours / persistent |
| nuid | .avsplow.com | server cookie | 11 months 30 days |
| HMS, DUAID | .affiliates.expediagroup.com / .creator.expediagroup.com | server cookie | 30 minutes / 4 years 11 months |
| lotame_domain_check | .routeplanner.ai | http cookie | < 1 minute |
| partner_id | www.routeplanner.ai / www.trip-planner.ai / www.tripbuilder.ai / www.tripsora.com | local storage | persistent |
| currency.p, currency.d, order.booking | widget.kiwitaxi.com | local storage | persistent |
| FCOEC, FCNEC | .routeplanner.ai | http cookie | 11 months 30 days |
| __Secure-YNID | .youtube.com | http cookie | 5 months 27 days |
When you follow a booking link (for example to Trip.com, a hotel site via Stay22, GetYourGuide, Kiwitaxi or Ubigi), that partner sets its own cookies under its own policy, including to attribute your booking to us.
Some emails and pages may use web beacons (tracking pixels) to understand whether content was viewed, where you have consented. Plan emails you request contain a map image loaded from Mapbox when you open the email.
We update this policy when the technologies we use change. Questions: [email protected] or TRIPSORA CAPITALS LTD, 124 City Road, London EC1V 2NX, United Kingdom.
Related documents: Terms of Service · Privacy Policy · Cookie Policy · Disclaimer & Affiliate Disclosure · Digital Product Purchase Agreement
Contact: [email protected] (privacy and general) · [email protected] (technical) · [email protected] (payments and cancellations)